Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees ali…
Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers -- and why they ofte…
Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers…
Data is fundamental to the modern world. From economic development, to healthcare, to education and public policy, we rely on numbers to allocate resources and make crucial decisions. But because so m…
The strange and wonderful tale of man’s experiences on Mars, filled with intense images and astonishing visions. Now part of the Voyager Classics collection.
It’s 1944 and sixteen-year-old ballerina and gymnast Edith Eger is sent to Auschwitz. Separated from her parents on arrival, she endures unimaginable experiences, including being made to dance for the…
Earthy, magical, and utterly charming, this tale of family life in turn-of-the-century Mexico became a best-selling phenomenon with its winning blend of poignant romance and bittersweet wit.
Barcelona, 1945: A city slowly heals from its war wounds, and Daniel, an antiquarian book dealer's son who mourns the loss of his mother, finds solace in a mysterious book entitled The Shadow of the W…
Combining magic, mysticism, wisdom, and wonder into an inspiring tale of self-discovery, The Alchemist has become a modern classic, selling millions of copies around the world and transforming the liv…
¿Por qué hay personas que nos hacen sufrir tanto y otras que nos generan confianza y cuya sola presencia nos reconforta? ¿Por qué hay gente que tiene tendencia a establecer relaciones complicadas y do…
Drawing on years of experience as a clinical psychologist, online sensation Dr Julie Smith provides the skills you need to navigate common life challenges and take charge of your emotional and mental …
In one of the most important and beloved Latin American works of the twentieth century, Isabel Allende weaves a luminous tapestry of three generations of the Trueba family, revealing both triumphs and…
The epic story of Violeta del Valle, a woman whose life spans one hundred years and bears witness to the greatest upheavals of the twentieth century. Violeta comes into the world on a stormy day in 19…
