Orchestrating Experiences: Collaborative Design for Complexity

Orchestrating Experiences: Collaborative Design for Complexity

Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the…

If you like book Orchestrating Experiences: Collaborative Design for Complexity here is the list of books you may also like

Buy this book on Amazon

Orchestrating Experiences: Collaborative Design for Complexity similar books

Inspired: How to Create Tech Products Customers Love

Как известно, существует большая разница между тем, как создают свои продукты самые успешные компании и как это делают все остальные. Многие производители стремятся выпускать привлекательные товары. О…
Buy this book on Amazon
Interviewing Users: How to Uncover Compelling Insights

Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful in…
Buy this book on Amazon
Information Architecture for the World Wide Web: Designing Large-Scale Web Sites

The post-Ajaxian Web 2.0 world of wikis, folksonomies, and mashups makes well-planned information architecture even more essential. How do you present large volumes of information to people who need t…
Buy this book on Amazon
Empowered: Ordinary People, Extraordinary Products (Silicon Valley Product Group)

What is it about the top tech product companies such as Amazon, Apple, Google, Netflix and Tesla that enables their record of consistent innovation? Most people think it’s because these companies ar…
Buy this book on Amazon
On the Shortness of Life: Life Is Long if You Know How to Use It (Penguin Great Ideas)

"Com uma linguagem leve, lúcida e atraente, neste texto Sêneca ensina como examinar os temas práticos da vida, sobretudo um dos mais cruciais da atualidade: o tempo. Sua atenção concentra-se na veloci…
Buy this book on Amazon
Content Everywhere: Strategy and Structure for Future-Ready Content

Buy this book on Amazon
Transformed: Moving to the Product Operating Model (Silicon Valley Product Group)

Help transform your business and innovate like the world’s top tech companies!

In INSPIRED, product thought leader Marty Cagan revealed the best practices and techniques used by the top product teams …
Buy this book on Amazon
The Design of Everyday Things

The ultimate guide to human-centered design Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. …
Buy this book on Amazon
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

Buy this book on Amazon
The Advantage: Why Organizational Health Trumps Everything Else In Business

There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencio…
Buy this book on Amazon
This Is Service Design Doing: Applying Service Design Thinking in the Real World

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between servic…
Buy this book on Amazon
Plot & Structure: Techniques and Exercises for Crafting a Plot That Grips Readers from Start to Finish

Craft an Engaging Plot

How does plot influence story structure? What's the difference between plotting for commercial and literary fiction? How do you revise a plot or structure that's gone off course?…
Buy this book on Amazon
The Black Swan: The Impact of the Highly Improbable

The most influential book of the past seventy-five years: a groundbreaking exploration of everything we know about what we don’t know, now with a new section called “On Robustness and Fragility.”

A bla…
Buy this book on Amazon
A Project Guide to UX Design: For User Experience Designers in the Field or in the Making

Buy this book on Amazon
Surveys That Work: A Practical Guide for Designing and Running Better Surveys

Buy this book on Amazon
Lean vs Agile vs Design Thinking: What you really need to know to build high-performing digital product teams

Buy this book on Amazon
Tragic Design: The True Impact of Bad Design and How to Fix It

Buy this book on Amazon
How to Be Everything

What do you want to be when you grow up? It's a familiar question we're all asked as kids. While seemingly harmless, the question has unintended consequences. It can make you feel like you need to cho…
Buy this book on Amazon
Down and Out in Paris and London

This unusual fictional memoir - in good part autobiographical - narrates without self-pity and often with humor the adventures of a penniless British writer among the down-and-outs of two great cities…
Buy this book on Amazon
The User's Journey: Storymapping Products That People Love

Buy this book on Amazon